Privacy Policy

1. Who We Are

Neura Skillabs ("we", "us", or "our") operates the NEURA platform, an AI-powered academic training service for learners aged 10–18, currently piloting in Pakistan.

2. Information We Collect

• Account information: name, email address, and age/grade provided at registration.
• Usage data: session activity, quiz responses, speech recordings, and progress scores.
• Device data: browser type, operating system, and IP address for security and analytics.

3. How We Use Your Information

• To provide and personalise AI-driven learning experiences.
• To generate diagnostic reports and study plans.
• To improve platform performance and develop new features.
• To communicate important account updates.

4. Data Sharing

We do not sell your personal data. We may share anonymised, aggregated data with educational partners or researchers. Personal data is only shared with service providers (e.g. cloud hosting, AI inference) under strict confidentiality agreements.

5. Children's Privacy

Our platform is designed for learners aged 10–18. For users under 13, we require verifiable parental consent before collecting personal information, in compliance with applicable child privacy regulations.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us via the Contact page.

8. Contact Us

For privacy-related questions, email us via the Contact page.